Privacy Policy

bdg44 ("we", "us", or "our") operates the online gaming platform accessible at https://bdg44.club (the "Platform"). This Privacy Policy describes how we collect, use, disclose, and safeguard information about you when you visit or use our Platform. Please read this policy carefully. If you disagree with the terms herein, please discontinue use of the Platform immediately.

This Privacy Policy applies to all users of the Platform, including registered members, guests browsing content, and any individual who provides personal information through forms, live chat, or customer support channels. By accessing the Platform, you acknowledge that you have read and understood this Privacy Policy.

bdg44 is committed to operating transparently and responsibly. We recognise that users in Bangladesh place significant trust in us when they share personal and financial information, and we treat that responsibility with the seriousness it deserves. This document is written in plain English so that every player can understand their rights and our obligations.

When you register an account, make a deposit or withdrawal, or contact our support team, bdg44 may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and government-issued identification documents required for account verification (KYC).
• Contact details: email address, mobile phone number, and city or region of residence (e.g. Dhaka, Chittagong, Sylhet, Khulna).
• Financial information: payment method details including mobile wallet numbers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard). We do not store full card numbers on our servers.
• Technical data: IP address, browser type, device model, operating system version, session timestamps, and referral source.
• Behavioural data: game history, betting activity, bonus usage, session duration, and in-platform navigation patterns.

We collect only the minimum information necessary to provide our services safely and in compliance with applicable standards. We do not collect sensitive personal data such as biometric records, medical history, or religious beliefs.

bdg44 uses your personal information exclusively for the following legitimate purposes:

• Account creation, maintenance, and identity verification to ensure only eligible adults (21+) access the Platform.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard in Bangladeshi Taka (BDT).
• Delivering customer support, responding to queries, and resolving disputes or complaints raised through our support channels.
• Sending transactional communications such as account alerts, deposit confirmations, withdrawal notifications, and security warnings.
• Fraud prevention, anti-money-laundering checks, and responsible gaming monitoring to identify and protect at-risk players.
• Platform analytics and service improvement: understanding aggregated usage patterns helps us build a better, more reliable gaming experience for our Bangladeshi players.

bdg44 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise returning visitors, maintain session state after login, remember language preferences, and measure site performance metrics. Essential cookies are required for the Platform to function and cannot be disabled without breaking core features.

You may configure your browser to block or delete cookies; however, doing so may affect the functionality of certain parts of the Platform, including the ability to stay logged in across sessions. We do not use cookies to track your activity on third-party websites outside bdg44.

bdg44 does not sell or rent your personal data. We may share limited information with trusted third parties only in the following circumstances:

• Payment processors: to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, we share the minimum necessary transaction data with the relevant payment provider. These providers are contractually bound to protect your data.
• Service providers: third-party vendors who assist in platform hosting, analytics, fraud detection, and customer support tools are bound by confidentiality agreements and are permitted to use your data only for the specific service they provide to bdg44.
• Legal obligations: we may disclose your information when required by applicable law, court order, or in response to a lawful request from a competent authority. In such cases we will notify you to the extent permitted by law.

We require all third parties to respect the confidentiality of your personal data and to treat it in accordance with the same standards we apply internally. We do not permit our third-party providers to use your data for their own commercial purposes.

bdg44 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption of all data in transit, encrypted storage of sensitive account credentials, firewalled and access-controlled server infrastructure, and periodic security reviews conducted by our technical team.

While we strive to use commercially reasonable means to protect your information, no method of transmission over the internet or method of electronic storage is entirely infallible. In the unlikely event of a data breach that affects your rights and freedoms, we will notify affected users promptly and take all necessary remedial steps.

bdg44 retains personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable financial, anti-money-laundering, and responsible gaming regulations. Active account data is retained for the lifetime of the account plus a minimum of five (5) years after closure to comply with record-keeping obligations.

When your data is no longer needed, we will securely delete or anonymise it so that it cannot be linked back to you. If you request erasure of your data before the mandatory retention period has elapsed, we will suppress its use for marketing and non-essential processing while retaining only the minimum legally required records.

As a user of the bdg44 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: if any information we hold about you is inaccurate or incomplete, you have the right to request a correction.
• Right to erasure: you may request that we delete your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
• Right to restriction: you may ask us to suspend processing of your personal data in certain circumstances, for example while accuracy is being verified.
• Right to object: you may object to our processing of your personal data for direct marketing purposes at any time.

We will respond to all legitimate rights requests within a reasonable timeframe. We may need to verify your identity before fulfilling a request to ensure the security of your account.

To facilitate deposits and withdrawals, bdg44 integrates with third-party payment providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you initiate a financial transaction, you are also subject to the privacy policies and terms of service of the relevant payment provider. bdg44 is not responsible for the data practices of these independent payment processors.

We recommend that you review the privacy policy of any payment provider you use. bdg44 transmits only the minimum data required by the payment provider to complete your transaction and does not store full payment card numbers on our servers.

bdg44 is strictly for adults aged 21 and above. We do not knowingly collect, use, or retain personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use any part of this Platform. If you believe that a minor has accessed the Platform or provided personal data, please notify us immediately at [email protected] so that we may take appropriate action.

As part of our responsible gaming commitment, bdg44 may use the age and identity information collected during KYC to enforce the 21+ age gate. Players who are found to be underage will have their accounts suspended and any funds returned in accordance with our Terms and Conditions.

bdg44 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-Platform notice. We encourage you to review this policy periodically to remain informed of how we protect your data.

Your continued use of the bdg44 Platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should stop using the Platform and contact us to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdg44 handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within 3 to 5 business days.

Email us at: [email protected]